Frequently Asked Questions

We're a full-service agency focusing on eCommerce.  We provide a range of services designed to help e-commerce brands grow and scale. From brand strategy and customer acquisition to conversion rate optimization and email marketing, we have the expertise and experience to help you achieve your goals.

Yes! We've migrated many stores from platforms like Volusion, Big Commerce, Magento, WordPress, Wix, WebFlow and more. 

Our pricing plans are based on the specific needs and requirements of your business. We take into consideration factors such as the size of your company, the complexity of your projects, and the level of support you require to provide you with a tailored solution that fits your budget.

We accept payments via credit card (Visa, MasterCard, and American Express), Checks, Zelle, ACH, and PayPal. We use secure payment processors to ensure that your financial information is kept safe.

No, we don't require a minimum contract length for any of our services. You can use our services for as long or as short a period as you need. However, we recommend that you give us enough time to deliver value and results to your business.

If you go over your allotted hours, we'll notify you in advance and provide you with options to increase your plan or pay for additional hours. We're committed to transparency and ensuring that you're aware of any additional costs before they're incurred.

Yes, you can cancel your services at any time. However, we recommend that you give us sufficient notice to ensure that we can wrap up any ongoing work and provide you with a smooth transition.

We don't offer refunds for any unused hours or services. However, we're committed to providing you with the highest level of quality and support, and we'll work with you to resolve any issues or concerns you may have.