Frequently Asked Questions

What kinds of brands do you work with?

We partner with DTC brands across beauty, food, lifestyle, and wellness — especially those selling through Shopify. Whether you're launching your first product or scaling a seven-figure operation, we tailor our approach to your stage and needs.

Do you only work with Shopify stores?

Yes — we specialize exclusively in Shopify and Shopify Plus. This means you get deep, platform-specific expertise instead of generic “one-size-fits-all” advice. If you’re building on Shopify, you’re in the right place.

I’m not using Klaviyo — can I still work with you?

Absolutely. While we recommend Klaviyo for most brands, we also work with platforms like Acumbamail por Shopify Email when they’re a better fit. We’ll choose the right retention tools based on your goals, stage, and budget.

Do you offer one-time projects or ongoing support?

Both. We offer project-based work like site builds, audits, and lifecycle setup — and we also support brands through ongoing growth retainers for those who want hands-on digital leadership.

What’s the first step to working together?

Start with the 10-minute MLP Growth Diagnostic. It helps us understand what stage you’re in and where the biggest opportunities are — so we can recommend the right scope, timeline, and support level for your brand.

Do you work with startups and pre-launch brands?

Yes, we love working with new and emerging brands. Whether you need a Shopify setup, retention foundation, or guidance on the right tools and systems, we’ll help you launch with confidence and clarity.