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    Clients can choose from three billing programs

    Depending on the type of project you agree to, we can bill you several different ways:

    Fixed Price

    If the scope of a project is well-defined, we will offer a fixed price that covers all the necessary work. This price will not change, regardless of any unexpected issues that may arise during the project.

    In terms of payment, we require two installments. The first installment, which amounts to 50% of the total cost, is due at the beginning of the project. The second installment, which also amounts to 50%, is due 30 days after the project starts.

    Monthly Retainer

    Say goodbye to unpredictable costs and unreliable support! Our monthly retainer package offers you the peace of mind and the expertise you need to improve your business metrics and overcome Shopify development issues.

    With our retainer program, you'll get ongoing support from a team of experienced professionals who specialize in Conversion Rate Optimization (CRO), Lifetime Value (LTV) optimization, and Shopify development. You'll benefit from their extensive knowledge and hands-on experience, as they work with you to identify your business needs, set achievable goals, and implement effective solutions.

    Whether you need help with A/B testing, landing page optimization, customer retention strategies, or Shopify theme customization, our team is here to provide you with reliable and timely support. No more waiting for days to get a response or being surprised by hidden costs! With our monthly retainer, you'll get the predictable and transparent support you need to take your business to the next level.

    On-going Support or Development Work

    For projects that don't have a clearly defined scope, we offer hourly billing options that give you the flexibility to use our services as needed. Our hourly packages are available in increments of 15 hours, and our hourly rate is $150.

    To get started, simply purchase the hourly package, and we'll invoice you for 50% of the total cost at the beginning of the month. The remaining balance will be due 30 days later. You'll then have two months to use the 15 hours included in the package, and you can use them however you see fit.

    This option is ideal for clients who need ongoing support, consultation, or development work but can't define the project's scope upfront. With our hourly packages, you'll have the flexibility to adapt to changing needs and priorities while still receiving the quality services and expertise you expect from us.

    So, whether you need ad-hoc troubleshooting, custom development, or strategic advice, our team is ready to help you achieve your goals.

    FAQ

    Payment FAQs

    We accept payments via credit card (Visa, MasterCard, and American Express), Zelle, ACH, Checks, and PayPal. We use secure payment processors to ensure your financial information is kept safe.

    We prefer the payment methods that do not incur fees. Running a small business is hard enough without paying all of those fees. So we prefer ACH, Zelle,or checks.

    Our pricing plans are based on your business's specific needs and requirements. We consider factors such as the size of your company, the complexity of your projects, and the level of support you require to provide you with a tailored solution that fits your budget.

    No, we don't require a minimum contract length for our services. You can use our services for as long or as short a period as you need. However, we recommend you give us enough time to deliver value and results to your business.

    Fixed Pricing

    A redesign project's cost will vary based on the full scope of project. Things like size of the store, the amount of work to be performed, the number and complexity of apps used all have an impact.

    Redesigns start at $2,000 for the simplest project and go up from there.

    A new store project's cost will vary based on the full scope of the project. Things like the size of the store, the amount of work to be performed, and the number and complexity of apps used all impact the cost.

    New stores start at $3,000 for the most straightforward project and go up from there.

    A migration project's cost will vary based on the full scope of project. Things like the platform being migrated from, the number of data elements (products, customers, orders, etc.) being migrated, the amount of data involved, the amount of work to be performed, the number and complexity of apps to be added all have an impact.

    Migrations start at $4,000 for the most straightforward project and go up from there.

    Advisory / Consulting Pricing

    $150 per hour when you buy a 15-hour package. We offer lower rates for those on a monthly retainer program.

    We track time using Monday.com, our task tracker software that is designed for tracking time against a specific project/client.

    We count our time in actual minute increments.

    Yes, we sell a package of 15 hours that you can draw down from.

    If you exceed your allotted hours, we'll notify you in advance and provide options to increase your plan or pay for additional hours. We're committed to transparency and ensuring that you're aware of any additional costs before they're incurred.

    We don't offer refunds for any unused hours or services. However, we're committed to providing you with the highest level of quality and support, and we'll work with you to resolve any issues or concerns you may have.

    Yes, you can cancel your services at any time. However, we recommend that you give us sufficient notice to ensure that we can wrap up any ongoing work and provide you with a smooth transition.